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UpPapa

Legal

Privacy Policy

Last updated: March 1, 2026

This Privacy Policy describes how UpPapa™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from uppapa.com or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. Usage Data may include device information, browser information, network information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information from third parties including companies who support our Site (such as Shopify), payment processors, and advertising partners. Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and exchanges.
  • Marketing and Advertising: We may use your personal information for marketing purposes, such as to send promotional communications by email and to show you advertisements for products or services.
  • Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use cookies on our Site. We use cookies to power and improve our Site, remember your actions and preferences, and run analytics. You can set your browser to remove or reject cookies, though doing so may impact your experience on the Site.

Our website also recognizes the Global Privacy Control (GPC) signal. If you notify us of your preference through GPC, we will treat it as a valid request to opt out of sharing/targeted advertising.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, shipping).
  • With business and marketing partners to provide services and advertise to you.
  • When you direct or consent to our disclosure of certain information to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to comply with applicable legal obligations.

Third Party Websites and Links

Our Site may provide links to websites or platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Information you share on third-party platforms may be viewable by other users without limitation.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know: Request access to personal information we hold about you.
  • Right to Delete: Request that we delete personal information we maintain about you.
  • Right to Correct: Request that we correct inaccurate personal information.
  • Right of Portability: Receive a copy of your personal information.
  • Restriction of Processing: Ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent, withdraw it at any time.
  • Appeal: Appeal our decision if we decline to process your request.
  • Managing Communication Preferences: Opt out of promotional emails at any time using the unsubscribe link.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us.

UpPapa™ · 5550 Wilshire, Los Angeles, CA 90036, US

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